Terms
Terms of service (interim).
We are finalizing our formal terms of service. Until then, this page summarizes the expectations for using Directly in plain language. It is not legal advice and will be updated as our legal review completes.
Last updated: February 17, 2026
Using The Service
Use Directly for legitimate care coordination and account management. Keep your credentials secure and notify us of suspected unauthorized activity.
Membership & Payments
Membership terms, pricing, and billing schedules will be detailed in your enrollment materials and any physician agreements. Contact us with questions before committing.
Responsible Conduct
Do not misuse the platform, interfere with operations, or attempt to access data outside your authorized scope.
Clinical Scope
Directly supports care coordination and scheduling. It does not replace emergency services. Always call emergency services for urgent or life-threatening conditions.
Clinicians determine care delivery. Availability, services, and coverage may vary by provider and location.
Contact & Updates
We will notify members of material updates to these terms. Continued use after updates indicates acceptance.
Questions: directlyhealthcare@gmail.com.
Legal Notice (Interim)
This summary is provided while our formal terms are under review. It does not replace signed agreements between patients, providers, and Directly. We will publish the full terms once finalized.